Long distance lamps,
explained properly

There is no maximum distance. Lamps talk to each other over the internet, so London to Tokyo works exactly like London to Manchester. Each lamp just needs Wi-Fi at its own end.

Yes. The lamps run on USB power and stay plugged in — they're designed to sit in one place and be always on, so a tap from the other end arrives instantly. Because they're USB-powered, any standard USB adapter works, here or overseas.

As many as you like. There is no limit on the number of lamps in one Group ID — some families run a dozen or more across several countries, all lighting up together.

Yes. Every LuvLink lamp is compatible with every other, whatever the model, so a lamp bought here shares a group with any LuvLink lamp your friends or family already own. You're not locked into everyone buying the same model.

Yes. USB power means you only need an adapter that fits the local socket — no voltage converter, no country-specific model. Connect it to Wi-Fi at the other end and it behaves exactly as it does here.

As many as you like. Pick any colour in the LuvLink App, or hold the touch button on the lamp and release when you reach the one you want.

Many people assign meanings to particular colours — a quiet “thinking of you” that needs no message.

Yes — sets of two are the most popular choice, and you can buy sets from one up to six. Every lamp in a set is linked before it ships, so it works the moment both are plugged in and connected to Wi-Fi. You can add more lamps to the same group later. See the sets →

Each lamp connects to your home Wi-Fi rather than to the other lamp directly, so the distance between them makes no difference at all. Touch yours and every lamp in your group lights up in the colour you chose — instantly, whether they are in the next street or on the other side of the world.

Local delivery within the UK typically takes 3–7 business days. International delivery takes 7–30 business days. You'll get tracking as soon as your order leaves the warehouse.

Standard shipping is charged at a flat rate, shown in full at checkout before you pay — enter your address to see the exact cost.

Yes. Enter your address at checkout for a delivery cost and estimate to your location.

Each order ships to a single address, so please place a separate order for each destination.

If you’re sending Friendship Lamps to different homes, order them separately and connect them with the same Group ID once they arrive — they work together regardless of which order they came from.

Every LuvLink product includes a 12-month warranty. If it doesn’t work as intended in that time, contact us and we’ll arrange a replacement.

An extended lifetime warranty can be added at checkout if you’d like longer cover. Support is handled by our own team, so you're not chasing an outsourced call centre.

Yes — there is a 30-day money-back guarantee. If an item arrives faulty we cover the return postage; for change-of-mind returns the postage back to us is yours.

Start a return by logging a ticket at our help centre with your order number. We'll confirm the return address and next steps.

Contact us straight away with a photo and we’ll make it right. Please check your order when it arrives so we can sort anything damaged, defective or incorrect quickly.

None from us. LuvLink charges no subscription and no monthly fee on anything we sell, hardware or app, and the LuvLink App and all its features are free for you and everyone you invite. You buy the lamp once and everything it does keeps working.

Plug the lamp into USB power, install the free LuvLink App — iPhone or Android — and follow the in-app setup to join it to your Wi-Fi.

To pair it with someone else’s lamp, use the same Group ID on both. It takes a few minutes and needs no computer.

First, join the 2.4GHz network. Our lamps connect on the 2.4GHz band, and most routers broadcast both 2.4GHz and 5GHz — often under very similar names — so it’s easy to pick the wrong one during setup.

Second, check the Wi-Fi password carefully, including capitals.

Third, keep the lamp close to the router while it connects, then move it wherever you like once it’s joined.

If it still won’t connect, email support@luvlink.com and we’ll work through it with you.

It’s our free companion app for the lamps, on the App Store and Google Play.

Use it to set a lamp up, choose colours, manage who is in your group, adjust brightness and dimming, set sleep timers and send a colour when you’re away from home. Free to use, always.

No. Everything is done from a phone. The free LuvLink App sets the lamp up, joins it to Wi-Fi, manages who is in your group and sends colours — there is nothing to install on a computer.

No. The lamps use standard USB power, so any USB adapter that fits the local socket works, here or overseas. No voltage converter, no country-specific model.

Email support@luvlink.com or log a ticket at our help centre, and a real person will get back to you — usually within 24 hours.

LuvLink® has been making connection products since 2018, shipping worldwide to over 100,000 customers. We design things that keep people in touch — lamps that light up between people, however far apart they are. Orders for the UK ship from local stock.

Every product carries a 12-month warranty and a 30-day money-back guarantee, we hold local stock for the UK, and our support team answers by email rather than hiding behind a form. Our design work has been recognised by Good Design Australia.

Because we don't think you should pay rent on staying in touch. Several connected-device brands charge monthly for app features or cloud services; we decided the hardware should simply work once you own it. LuvLink has never charged a subscription and doesn't now — the LuvLink App and all its features are free, for you and for everyone you invite.